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Internships for Education/ICT/Digital solutions graduates at Oxford University Press

DIGITAL CUSTOMER SUCCESS INTERNSHIP (GOODWOOD)

Closing date: 18 September 2023 Work Level Student/Graduate Job Type Contract Salary Market Related EE Position Yes Location Goodwood

Reference Number OUP-63


Description Oxford University Press Southern Africa Oxford University Press advances knowledge and learning of all kinds, from a child reading their first words to a researcher expanding the frontiers of their field. Our work is constantly evolving, and the possibilities are endless. We strive to reach more and more people around the world to achieve their potential. Oxford University Press is a department of the University of Oxford. It is our mission to further the University's objective of excellence in research, scholarship, and education by publishing worldwide.

Digital Customer Success Internship Principal Accountabilities

  • Provide digital platform support and training throughout the whole pre- and post-sale customer success cycle for customers and internal teams

  • Perform administrative tasks of digital customer success team

  • Capturing and data management

Requirements Qualifications & Experience

  • Relevant degree or diploma in ICT/Digital solutions/Education

  • Microsoft Suite (Excel, Word and Powerpoint)/ Digital experience and ability to learn new digital programmes with ease

  • Customer service experience

  • Good written and verbal skills in English

  • South African citizen

  • Access to reliable transport

Attributes

  • Ability and willingness to learn: Have an open mindset and attitude to learn

  • Collaboration: Working with internal and external teams

  • Initiative: Foster new ideas and solutions to projects and processes

  • Resilience: Ability to manage time well, work under pressure and meet tight deadlines

  • Analytical thinking: Being able to analyse and capture data

At Oxford University Press we believe education is the most powerful weapon one can use to transform live and to empower teachers and learners. By making knowledge accessible through the delivery of our educational products and support services to teachers, we strive to positively impact the lives of millions anytime, everywhere. Oxford University Press, an equal opportunity employer, seeks a talented graduate to fill the Digital Customer Success Internship position based in Goodwood, Cape Town. Oxford University Press will consider all applications in terms of its Employment Equity Plan, which acknowledges the need for transformation.


Other Internships at Oxford University Press

Inbound Sales Consultant Internship - Midrand Relevant degree/diploma in Business Administration/Business Manager or equivalent

Customer Services Internship - Goodwood A diploma or degree in a relevant field

HR Internship - Goodwood HR/Industrial Psychology degree/diploma

Digital Customer Success Internship - Goodwood Relevant degree or diploma in ICT/Digital solutions/Education

Commercial Analyst Internship - Goodwood BCom Accounting, Finance degree

Finance Internship - Goodwood BCom general / Finance degree / diploma

Publishing Internship - Goodwood Humanities or BA degree/diploma

Digital Marketing Internship - Goodwood Enrolled for BCom / BTech / BSocSci / BA


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