WeBuyCars: Customer Care Champion (Nationwide)

Customer Care Champion WeBuyCars

Date Job Posted 26 January 2022 Job Details Department Sales Minimum experience Entry Level Company primary industry Automotive Job functional area Sales Job Description We have an exciting opportunity for a young and energetic person to join our We Buy Cars Family. This person will be the Face of the Company and needs to give a lasting impression! As the first point of contact for the company, we are looking for someone with a warm and welcoming presence with the ability to communicate effectively and efficiently with internal and external individuals. The candidate must be reliable and have a positive attitude that will be a reflection of the We Buy Cars values. Duties and Responsibilities:

  • Meet and Greet walk-in clients

  • Managing client’s expectations during first interaction

  • Managing customer relationship

  • Provide customers with product and service information

  • Solving customer queries

  • Maintaining internal relations between clients and various departments

Key Competencies and Skills

  • Strong verbal and written communication skills

  • Ability to use positive language

  • Listening skills

  • Good interpersonal skills

  • Problem analysis and problem solving

  • Customer service orientation

  • Team work

  • Stress tolerance

Further requirements:

  • Grade 12

  • Fully multilingual

  • Minimum 3 years’ experience in a Customer Care position

  • Previous motor industry experience will be advantageous

  • Communication and customer relation studies will be advantageous

Package related information:

  • 15 Days Annual Leave

  • Momentum FundsAtWork Provident Fund

  • Market Related Salary


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