TVET Graduate (Business & Marketing) Apply by: 7 August 2023
Position Summary Industry: Wholesale & Retail Trade Job category: Graduate Location: Western Cape & North West Contract: Fixed Term Contract Remuneration: Market Retaled EE position: Yes Brand: The Body Shop
Introduction
Are you passionate about beauty products and helping people look and feel good? Are you confident to engage and communicate your knowledge of our The Body Shop products with our customers? We have exciting opportunity in Clicks' stores for TVET Graduates.
Job description This is a structured programme that offers students the opportunity to rotate within a department with all the necessary support to acquire the practical components (workplace experience) in their field of study. Minimum requirements Job Objectives:
To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.
To increase customer loyalty through promoting Make overs and skin consultations within store.
To achieve Body Shop sales goals by engaging with the customer and providing personalized customer service at all times.
To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.
To maintain high levels of store standards through daily housekeeping and merchandising principles.
To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.
To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.
To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools
Education and Experience:
Matric/Grade 12 (Essential)
N6 in Make-up and/or Skincare (Beauty)/Cosmetology/Business Management/ Marketing Management (Essential)
Unemployed TVET Graduates that require 18 months in service training (Essential)
Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Job related knowledge and skills
Basic Computer Literacy
Basic retail industry principles
Selling skills
Interacting with customers
Stock Management principles
Communication skills
Accuracy
Interpersonal skills
Good literacy and numeracy
Ability to speak English and preferably one other official language.
Competencies required:
Applying Expertise and Knowledge
Relating and Networking
Coping with Pressures and Setbacks
Working with People
Following instructions and procedures
Adhering to Principles and Values
Delivering results and meeting customer expectations
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