Switchboard/Control room operators x4 posts at NPA for unskilled candidates
- Career Exibs SA
- May 9
- 5 min read
NATIONAL PROSECUTING AUTHORITY
The NPA is an equal opportunity employer. People with disabilities will be given preference and are encouraged to apply. In the filling of vacancies, the objectives of Section 195(1)(i) of the Constitution of the Republic of South Africa,1996, and in particular the Employment Equity Act,1998 (Act 55 of 1998) and the NPA Employment Equity Strategy 2022-2026, will take highest preference in selection of suitable candidates. APPLICATIONS : All applications must be submitted to the relevant Recruitment Response E mails stated below.
CLOSING DATE : 26 May 2025
POST 15/165 : CONTROL ROOM OPERATOR REF NO: RECRUIT 2025/310
Strategy Operations and Compliance: Security Management Services
SALARY : R228 321 per annum (Level 05), (excluding benefits)
CENTRE : DPP: Johannesburg
REQUIREMENTS : Grade 12 or equivalent qualification. Demonstrable competency in acting Independently,
Professionally, Accountable and with Credibility. Registration with the Private Security Regulation
Authority (PSIRA) Grade C. Reliable, tolerant and determined. Able to act independently. High
level of integrity. Willing to work shifts, after hours and over weekends. Good report writing skills
and able to work under pressure. General computer literacy and knowledge of programs in MS
Word, Excel, Outlook and Power Point. knowledge of security management in public sector
administration (MISS &n MPSS documents). A valid driver’s license.
DUTIES : Operate control room security and emergency system to ensure safety of the premises. Control
cameras through CCTV system to monitor and safeguard the premises. Identify and record all
suspicious incidents. Safekeeping of recorded information and back-up footage and access
control records. Compile incident reports. Ensure proper use of control room systems. Identify
and report faults and malfunctioning of the system. Monitor all scheduled and repair maintenance
to ensure the effective working of all systems and equipment. Implement access control and key
control for NPA building facilities and conduct key audits as and when required. Ensure access
control of the control room. Control entry and exit of the control room. Ensure all relevant control
room registers are complete. Respond to security emergencies. Activate the emergency systems
and immediately report incidents. Liaise with internal and external stakeholders.
ENQUIRIES : TM Mudau Tel No: (012) 845 6298
APPLICATIONS : e mail Recruit2025310@npa.gov.za
POST 15/166 : SWITCHBOARD OPERATOR REF NO: RECRUIT 2025/311 (X2 POSTS)
Strategy Operations and Compliance: Communications Unit
SALARY : R193 359 per annum (Level 04), (excluding benefits)
CENTRE : Pretoria: Head Office
REQUIREMENTS : Grade 12 or equivalent qualification. Demonstrable competency in acting Independently,
Professionally, Accountable and with Credibility. Excellent communication and administrative
skills. Ability to work independently without constant supervision. Interpersonal skills, reliable,
teamwork, client orientation and customer focus. Communication skills. Good analytical skills.
Computer literacy.
DUTIES : Answer bulk of incoming calls in an appropriate and informative manner and refer them to
appropriate destinations. Deliver good quality customer services by adhering to call management
standards. Ensure availability at Switchboard during working hours. Reduce call queuing time.
ENQUIRIES : Vuyolwethu Sigaji Tel No: (012) 845 6214
APPLICATIONS : e mail Recruit2025311@npa.gov.za
POST 15/167 : SWITCHBOARD OPERATOR REF NO: RECRUIT 2025/312
National Prosecutions Service
SALARY : R193 359 per annum (Level 04), (excluding benefits)
CENTRE : DPP: Pietermaritzburg
REQUIREMENTS : Grade 12 or equivalent qualification. Demonstrable competency in acting Independently,
Professionally, Accountable and with Credibility. Excellent communication and administrative
skills. Report writing, good verbal and written communication skills. Ability to work independently
without constant supervision. Client orientation and customer focus. Knowledge of public service
legislation. Planning and organizing skills. Good analytical skills. Computer skills in MS Word,
Excel (intermediate or Advanced) and Outlook. Willing to work extended hours where necessary.
DUTIES : Answer all incoming calls. Keep staff extensions numbers register up to date and change register
when staff changes offices. Registration of daily incoming inquest in section. Report faulty
machines when out of order. Attend to public at reception. Sort out incoming faxes and distribute
to relevant officials. Assist with registration of daily incoming work when requested to do so.
Maintain the register of outgoing mail. Maintain telephone lists.
ENQUIRIES : Ethel Mokgoko Tel No: (033) 392 8761
APPLICATIONS : e mail Recruit2025312@npa.gov.za
NOTE : Applicants must apply by submitting applications on the most recent Z83 form obtainable from any Public Service Department or on the DPSA web site link: https://www.dpsa.gov.za/newsroom/psvc/ and a comprehensive CV only (with detailed experience information). Failure to do so will result in your application being disqualified. Only shortlisted candidates will be required to submit certified copies of qualifications and other relevant documents on or before the day of the interview following communication from Human Resources. Foreign qualifications must be accompanied by an evaluation report issued by SAQA (only when shortlisted). It is the applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to provide proof of such evaluation (only when shortlisted). Handwritten Z83 must be completed in BLOCK LETTERS. If the Z83 is not completed as prescribed your application will not be accepted. All applications must reach the NPA on/or before the closing date. No late applications will be accepted/processed. Documents should not be password protected, and ZIP files will be blocked. The NPA cannot be held responsible for server delays. All applications must reach the NPA on/or before the closing date. No late applications will be accepted/processed. The applicant’s attention is drawn to the fact that the NPA uses an Electronic Response Handling System in terms of e-mailed applications. Please DO NOT contact the NPA directly after you have e-mailed your applications to enquire if your application(s) have been received. If you have not received an acknowledgement of receipt within one week after the closing date, then you can contact the NPA. The NPA reserves the right not to fill any particular position. If you do not hear from us within (6) six months from the closing date of the advert, please accept that your application was unsuccessful. Successful candidates will be subjected to a security clearance of at least confidential. Appointment to this position will be provisional, pending the issue of security clearance. Fingerprints will be taken on the day of the interview. The social media accounts of shortlisted applicants may be accessed as part of the verification process. A valid driver’s license will be a requirement where applicable. All shortlisted candidates, including SMS, shall undertake two pre-entry assessments which are, a practical exercise and an integrity (ethical conduct) assessment. SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the NPA. Following the interview and technical exercise, the selection panel will recommend candidates to attend a generic managerial competency-based assessment (in compliance with the DPSA Directive on the implementation of competency-based assessments). The competency assessment will test generic managerial competencies using the mandated DPSA SMS competency assessment tools. A Pre-entry certificate obtained from the National School of Government (NSG) is required for all SMS applicants for Public Service Act positions in the NPA (SMS pre-entry certificate to be submitted prior to appointment). NPA Act appointments are exempted from the pre-entry certificate requirement. This is a Public Service specific training programme. The name of the course is Certificate for entry into the SMS. The full details can be sourced from the link https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/.. Applicants are advised that from 1 January 2021 a new application form for employment (Z83) is in use. The new application for employment form can be downloaded at www.dpsa.gov.za-vacancies. From 1 January 2021 should an application be received using the incorrect (old) application for employment (Z83), it will not be considered. NB! Applicants who are successful must please note that the NPA is not in a position to pay resettlement Costs. NB! All employees considered for appointment to the Inv
National Departments
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