Recruitment of Client Service Officers by Department of Labour in the Mpumalanga Province

Client Service Officer: COID (X 15 Posts)

Salary: R 211 713 per annum

Centre: Bethal Labour Centre: Mpumalanga-Reference No: HR4/4/7/45 (X 1 post)

Carolina Labour Centre: Mpumalanga-Reference No: HR4/4/7/46 (X1 post)

Ermelo Labour Centre: Mpumalanga-Reference No: HR4/4/7/47 (X1 post)

Middleburg Labour Centre: Mpumalanga-Reference No: HR4/4/7/48 (X 1 post)

Secunda Labour Centre: Mpumalanga-Reference No: HR4/4/7/49 (X 4 posts)

Mashishing Labour Centre: Mpumalanga-Reference No: HR4/4/7/65 (X 1 post)

Mbombela Labour Centre: Mpumalanga-Reference No: HR4/4/7/66 (X 3 posts)

Mkhondo Labour Centre: Mpumalanga-Reference No: HR4/4/7/67 (X 1 post)

Standerton Labour Centre: Mpumalanga-Reference No. HR4/4/7/68 (X1 post)

Sabie Labour Centre: Mpumalanga-Reference No. HR4/4/7/69 (X1 post)


Requirements:

Grade 12/Senior Certificate. No experience.


Knowledge:

Public Service Act, Public Service Regulations, Compensation Fund business strategies and goals, Compensation Fund value chain, Directorate goals and performance requirements, PFMA and Treasury Regulations, Customer Services (Batho Pele Principles). Skills: Computer literacy, Business Writing Skills, Listening Skills, Telephone etiquette, Basic Interpersonal Skills.


Duties:

Receive and verify documents for registration. Register claims on the Operational system. Assist employer services at the Kiosk, online system and service centres. Handle all services related queries and complaints.


ENQUIRIES: Mr M Ramatsetse Tel: 017 647 5212 (Bethal Labour Centre)

Mr RL Mokoena Tel: 017 843 1077 (Carolina Labour Centre

Ms L Mashego Tel: 017 819 7632 (Ermelo Labour Centre)

Mr T Milanzi Tel: 013 283 3600 (Middleburg Labour Centre)

Mr IM Nkosi Tel: 013 235 2368/9 (Mashishing Labour Centre)

Ms R Masilo Tel: 017 631 2585 (Secunda Labour Centre)

Ms LL Shawe Tel: 013 753 2844 (Mbombela Labour Centre)

Mr R Mnyakeni Tel: 017 826 1883/4 (Mkhondo Labour Centre)

Mr I Ledwaba Tel: 017 712 1351 (Standerton Labour Centre)

Mr P Mashile Tel: 013 764 2105/6 (Sabie Labour Centre)


Applications:

Bethal Labour Centre

Deputy Director Labour Centre Operations: Private Bag X 1029, Bethal, 2310 or hand deliver at 9 Vuyisile Mini Street, Bethal or EMAIL: Jobs-BTH@labour.gov.za


Carolina Labour Centre

Deputy Director Labour Centre Operations: Private Bag X 718, Carolina, 1185 or hand deliver at Landbou Building, 20B Breytenbach street, Carolina or EMAIL: Jobs-CRL@labour.gov.za


Ermelo Labour Centre:

Deputy Director Labour Centre Operations: Private Bag X9054, Ermelo, 2350 or hand deliver at Merino Building Cnr of De Jager& Joubert street, Ermelo or EMAIL: Jobs-EML@labour.gov.za


Middleburg Labour Centre:

Deputy Director Labour Centre Operations: Private Bag X251833, Middleburg, 1050 or hand deliver at Emily Hobhouse Building, 175 Cowen Nthuli Street, Middleburg or EMAIL: Jobs-MDB@labour.gov.za


Secunda Labour Centre

Deputy Director Labour Centre Operations: Private Bag X9057, Secunda, 2302 or hand deliver at 4 Waterson Street, Sunset Park, Secunda or EMAIL: Jobs-SCA@labour.gov.za


Mashishing Labour Centre

Deputy Director Labour Centre Operations: Private Bag X20081, Mashishing, 1120 or hand deliver at 51 De Klerk Street, Mashishing or EMAIL: Jobs-LDB@labour.gov.za


Mbombela Labour Centre

Deputy Director Labour Centre Operations: Private Bag X11298, Mbombela, 1200 or hand deliver at Standard Bank Building, 29 Brown Street, Mbombela or EMAIL: Jobs-NLS@labour.gov.za


Mkhondo Labour Centre

Deputy Director Labour Centre Operations: Private Bag X34, Mkhondo, 2380 or hand deliver at Balalas Building, 42 Kotze Street, Mkhondo or EMAIL: Jobs-PRT@labour.gov.za


Standerton Labour Centre

Deputy Director Labour Centre Operations: Private Bag X2001, Standerton, 2430 or hand deliver at Caroto Building, 14C Vry Street, Standerton or EMAIL: Jobs-STD@labour.gov.za


Sabie Labour Centre:

Deputy Director Labour Centre Operations: Private Bag X523, Sabie, 1260 or hand deliver at 10th Avenue (Old Spar Centre), Sabie or EMAIL: Jobs-SBI@labour.gov.za


It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE: 16 May 2022 at 16:00


NOTE: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, duly signed and initialled by the applicant. Failure to sign this form may lead to disqualification of the application during the selection process. A recently updated comprehensive CV as well as copies of all qualification academic transcripts including Senior Certificate, ID-document and a Driver’s license where applicable should accompany a fully completed, initialled and signed new form Z83. Applicants must submit copies of qualifications, ID document and other relevant documents as indicated. Such copies need not be certified when applying for a post. The communication from the HR of the Department regarding the requirements of the certified documents will be limited to shortlisted candidates. Therefore, only shortlisted candidates for the post will be required to submit certified documents on or before the day of the interview following the communication from HR. Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications. Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA). Applicants who do not comply with the above-mentioned requirements, as well as applications received late, will not be considered. The Department does not accept applications via fax. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to short-listed candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). The Department reserves the right not to make any appointment(s) to the above post. A pre-entry certificate obtained from National School of Government (NSG) is required for all SMS applicants. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link:https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department. Following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The successful candidate will be expected to sign an Internship performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)

NB: Indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified.



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