E-Learning Content Developer & Administrator (Internship)
Recruiter : OUTsurance
REF: SUPP/HUCA/LM/E-Learning Content Developer & Administrator (Internship)/Centurion/041120
End Date: 2020-11-10
AA/EE: Not Applicable Contract Permanent
Location: Centurion Available: ASAP
Category: Human Resources Offer: CTC
We are seeking a creative and innovative individual whose main role will be to work with our eLearning knowledge and content specialists to design and develop online content for internal learning purposes.
As a secondary role, this person will support our eLearning Administrator in taking care of the operational performance of our Learner Management System (LMS) as well as offering assistance to the trainers within the OUTsurance Learning Academy.
This person must gain an in-depth knowledge of our LMS, be able to identify and solve systems related glitches and create efficiencies within the environment.
Diploma / BA Graphic Design or similar
Portfolio of work will be required (please include link on the CV)
Exposure to one or more of the below programmes or similar will be compulsory:
Adobe Creative Suite
Articulate 360 or earlier version
Vyond Studio or earlier version
Audio and video editing and production
Engage in the learning material development process, including deliverables, sign-offs and timelines
Design and develop online learning content using appropriate software
Deal with technical support calls/emails/queries from stakeholders and trainers
Provide first line support on LMS issues and escalate these as necessary, ensuring these are logged and resolved
Reporting on usage and statistics
Test and quality assure content on the LMS
Maintain the LMS procedure document
Build onto the social component of the LMS
Explore trends in mobile learning and build onto the adoption of this feature
Investigate the LMS, suggest improvements that will reduce manual tasks
Ensure trainers’ LMS knowledge and skill is up to date based on new findings within the LMS
Assist Academy trainers by:
Uploading and updating course material and assessments to the LMS
Creating and managing classes on the LMS, as well as daily attendance rostering
Creating, monitoring and drawing of online surveys/feedback forms
Manually uploading results to the LMS
Conduct per question trend analysis
Providing support during virtual classroom sessions
This list is not exhaustive and is a guideline. This person will be expected to undertake any additional tasks which are deemed to be fair and reasonable, and fall within the scope of the Learning and eLearning Academy.
Required Competencies & Personal Attributes:
Good communication skills
Good interpersonal skills
High attention to detail, strong admin orientation with exceptional language and writing ability
Able to work in isolation as well as within a team
Creative and innovative
Highly analytical, with problem solving abilities
Passionate about systems and creating efficiencies
Ability to engage with, and to transfer knowledge to, peers and stakeholders at any level
The support eLearning Administrator must align themselves with the OUTsurance culture and values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition
Take note to qualify for an INSETA learnership program you need to be a South African citizen, not previously on an Internship with INSETA, unemployed and between the ages of 18 & 35.
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.