OUTsurance: E-Learning Content Developer & Administrator (Internship) - Centurion

E-Learning Content Developer & Administrator (Internship)

Recruiter : OUTsurance

REF: SUPP/HUCA/LM/E-Learning Content Developer & Administrator (Internship)/Centurion/041120

Advert Details

Recruiter: OUTsurance

End Date: 2020-11-10

AA/EE: Not Applicable Contract Permanent

Location: Centurion Available: ASAP

Category: Human Resources Offer: CTC


We are seeking a creative and innovative individual whose main role will be to work with our eLearning knowledge and content specialists to design and develop online content for internal learning purposes.

As a secondary role, this person will support our eLearning Administrator in taking care of the operational performance of our Learner Management System (LMS) as well as offering assistance to the trainers within the OUTsurance Learning Academy.

This person must gain an in-depth knowledge of our LMS, be able to identify and solve systems related glitches and create efficiencies within the environment.

Minimum Requirements...

Required Qualifications

Diploma / BA Graphic Design or similar

Portfolio of work will be required (please include link on the CV)

Exposure to one or more of the below programmes or similar will be compulsory:

Adobe Creative Suite

Articulate 360 or earlier version

Microsoft Office

Vyond Studio or earlier version

Audio and video editing and production

Exposure to coding using HTML, CSS and JavaScript will be beneficial, but is not compulsory.

Job Specification...


Engage in the learning material development process, including deliverables, sign-offs and timelines

Design and develop online learning content using appropriate software

Deal with technical support calls/emails/queries from stakeholders and trainers

Provide first line support on LMS issues and escalate these as necessary, ensuring these are logged and resolved

Reporting on usage and statistics

Test and quality assure content on the LMS

Maintain the LMS procedure document

Build onto the social component of the LMS

Explore trends in mobile learning and build onto the adoption of this feature

Investigate the LMS, suggest improvements that will reduce manual tasks

Ensure trainers’ LMS knowledge and skill is up to date based on new findings within the LMS

Assist Academy trainers by:

Uploading and updating course material and assessments to the LMS

Creating and managing classes on the LMS, as well as daily attendance rostering

Creating, monitoring and drawing of online surveys/feedback forms

Manually uploading results to the LMS

Conduct per question trend analysis

Providing support during virtual classroom sessions

This list is not exhaustive and is a guideline. This person will be expected to undertake any additional tasks which are deemed to be fair and reasonable, and fall within the scope of the Learning and eLearning Academy.

Required Competencies & Personal Attributes:

Good communication skills

Good interpersonal skills

High attention to detail, strong admin orientation with exceptional language and writing ability

Able to work in isolation as well as within a team

Creative and innovative

Researching skills

Highly analytical, with problem solving abilities

Passionate about systems and creating efficiencies

Ability to engage with, and to transfer knowledge to, peers and stakeholders at any level

The support eLearning Administrator must align themselves with the OUTsurance culture and values of Awesome Service, Passionate, Honest, Human, Dynamic and Recognition

Additional Information:

Take note to qualify for an INSETA learnership program you need to be a South African citizen, not previously on an Internship with INSETA, unemployed and between the ages of 18 & 35.

In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

Click HERE to apply

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