OPFA: Information Technology and Communication Internsip (Graduate) - Pretoria



Pretoria Office, Ashlea Gardens

The Office of the Pension Funds Adjudicator (OPFA) is a statutory entity established

in terms of the Pension Funds Act, 24 of 1956 to dispose of pension fund complaints

lodged in terms of the Act in a procedurally fair, economical and expeditious manner.

Remuneration: The position offers a Market related salary

The Office of the Pension Funds Adjudicator (OPFA) is seeking to appoint an ICT

intern who is results-driven, passionate about service delivery, thrives under

pressure, respect deadlines and a team player with high levels of professionalism.

The individual will be exposed to the following areas:

• Troubleshooting computer hardware and software.

• Receiving, documenting and classifying ICT incidents and resolving them in a

timely manner.

• Ensuring that ICT requests are opened, documented, resolved in a timely

manner and closed in the ticketing system.

• Supporting ICT systems.

• Managing the ICT change and release management processes.

• Keeping the ICT documentation in order (electronic and paper).

• Managing ICT projects.

• Participating and leading ICT meetings.

• Engaging with service providers.

• Collecting information to assist with IT audits.

• Updating ICT procedures and manuals.

• Updating the ICT asset register, warranties, contracts, etc.

• Updating the ICT risk register.

• Producing the monthly reports (ICT operations, budgets, payments, etc)

• Other similar duties as assigned by Supervisor.

Qualifications and Experience

• Tertiary Qualifications (NQF7) in Computer Science or Information

Technology or Information Systems

Key competencies

• Computer Literacy (MS Word, Excel, Ms Outlook)

• Communication skills

• Good writing skills

• Listening skills (verbal and written)

• Self-motivated

• Planning and organising

• Resilience

• Ability to analyse, interpret, solve problems and good grasp of ICT terms

• Good writing skills with the ability to express complex concepts.

Interested persons should apply in writing by submitting their application,

inclusive of letter of motivation, CV, recently certified copies of qualifications

and ID, to careers@pfa.org.za. Closing date for applications is 26 March 2021.

The OPFA reserves the right not to make an appointment. If you do not receive

any response within a month of the closing date, please accept that your

application has been unsuccessful. Regret correspondence will only be sent to

interviewed candidates.

Post by PFA

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