Office of the Public Protector: Investigators (Pretoria, Nelspruit, Mthatha)

Investigators x5 posts


2x Location: Head Office, Pretoria (Reference: PPSA 10/01/2022)

2x Location: Mpumalanga, Nelspruit (Reference: PPSA 11/01/2022)

1x Location: Eastern Cape, Mthatha (Reference: PPSA 12/01/2022)

Basic Salary: R 414, 390.00 per annum plus benefits


A degree or National Diploma in any of the following fields: Law/Auditing/Accounting/ForensicInvestigations/Criminology/Criminal Justice/Policing • Minimum three(3) years Investigation experience or experience in a related field such as Auditing and Compliance • Good understanding of legislative prescripts that give mandate to Public Protector SA • Computer literacy • Understanding of South African Public Service Administration • Knowledge and application of Case Management System (CMS) or other computer management system • Knowledge of auditing or investigation techniques • A valid driver’s license • Fluency in English and other official language relevant to the Province/Region.


Knowledge of good governance • Excellent negotiation, mediation and conciliation skills(Alternative Dispute Resolution) • Legal research skills • Legal interpretation • Knowledge of Case Management or similar computerised management system • Report writing skills • Project Management skills • Forensic investigation skills will be an advantage • Effective general management and administration skills in addition to above.


Ability to timeously resolve queries and finalise investigations, and make recommendations to effectively address maladministration and correct service delivery failure • Legal research and interpretation • Production of high quality reports • Must have strong ability to initiate hearings, gather information and facts • The position requires individuals who are objective, impartial and initiative. Must be able to deal with complaints, resolve, rectify, make presentations and generally act without fear, favour or prejudice.

Key responsibilities and duties

Conduct Investigations on complaints relating to maladministration in state organs and parastatals, abuse or unjustifiable exercise of power or other improper conduct or unduedelay by persons performing a public function, and any act or omission by persons in the employ of government which may result in improper prejudice to any person • Give complainants feedback on progress made. Investigate and finalize allocated cases within the stipulated turnaround times. Apply ADR mechanisms • Monitor implementation of the remedial action of the Public Protector • Submit prescribed accurate and complete monthly and quarterly statistical reports to the supervisor. Submit closing reports/letters to the supervisor within timelines set in the investigation plan.

Enquiries: Head Office, Pretoria: Ms P Moota on tel (012) 366 7020 or

Enquiries: Mpumalanga, Nelspruit: Ms V Shongwe on tel (013) 752 8543 or

Enquiries: Eastern Cape, Mthatha: Ms N Koliti on tel (040) 635 1286/7 or

Note: All appointments will be done in terms of the Public Protector Act and a 12 month probation period which may be extended to 18 months will be applicable. The successful candidates will be expected to sign the secrecy declaration form and a performance agreement within 2 months of accepting the position.

A successful candidate will have to undergo security clearance, vetting and practical assessments may be conducted.

All successful candidates will have to undergo security clearance and vetting.

The Public Protector South Africa reserves the right not to fill the vacancies.

Applications must be accompanied by a covering letter with a detailed CV, 3 contactable references, recently certified (within 6 months) copies of qualifications (matric certificates, certificates of qualifications), a valid Driver’s License(where required) and ID document.

Applications not complying with the above will be disqualified. Correspondences will be limited to the short-listed candidates. Should you not be contacted within 2 months, please consider your application to be unsuccessful. The Public Protector South Africa is an equal opportunity, affirmative action employer and is committed to the achievement and maintenance of representivity (race, gender and disability). Preference will be given to the candidates whose appointment or promotion meets the requirements for Employment Equity representivity in the Institution.

People with disabilities, Males (All races), Coloured and Indian Females will be given preference.

Please direct your application, stating the relevant reference number as follows:

Head Office, Pretoria: For the attention of Ms P Moota by email to

Mpumalanga, Nelspruit: For the attention of Ms V Shongwe by email to

Eastern Cape, Mthatha: For the attention of Ms N Koliti by email to

Please quote the reference number and position applying for on the email subject line.


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