SAA / TETA Skills Development Programme - Cabin Crew
DETAILS
SAA / TETA Skills Development Programme - Cabin Crew (SAA230704-1) - SAA
Closing Date 2023/07/11
Reference Number SAA230704-1
Job Title SAA / TETA Skills Development Programme - Cabin Crew
Division Operations
Business Unit Inflight Services
Job Type Cabin Crew Skills Programme
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Kempton Park
Job Purpose
The learners will be equipped to provide an excellent quality service to customers in respect of inflight services.
The learners will be able do assist passengers at all areas of the airport by providing professional customer service.
Principal Accountabilities
Must be:
A South African national and holder of a valid South African identity document
Between the ages of 18 and 35 years
Well groomed
Able to work on her/his own without supervision
Must have:
No criminal record
A weight proportional to height, minimum of 1,61m
A body mass index of not more than 35, to be maintained throughout the appointment
Reliable transport (must be able to get to and from work as and when required)
Qualifications & Experience
Matric / Grade 12
Able to undergo an extremely intensive training programme, a series of assessments and interviews
Will attend training as and when required to do so
Shall undergo a security check, medical examination, psychometric and psychological evaluation
Knowledge and Skills
Caring disposition
Excellent verbal and written communication skills in English
Have the ability to swim
Problem solving and conflict resolution skills
Excellent time management skills
Planning and organizing skills
Listening skills
Attributes
Strong customer service orientation with ability to deliver consistent, excellent service
Ability to work well in a team environment
Passion for serving
Attention to detail
Emotional intelligence with a focus on empathy
Optimistic and adaptability
Proactive, initiative and enthusiastic
Ability to manage under pressure
Trustworthy and reliable
Effective interpersonal skills