The National Credit Regulator (NCR) was established as the regulator under the National Credit Act 34 of 2005 (the Act) and is responsible for the regulation of the South African credit industry. It is tasked with carrying out education, research, policy development, registration of industry participants, i.e. credit providers, credit bureaux, alternative dispute resolution agents, payment distribution agents and debt counsellors, investigation of complaints, and enforcement of the Act. The Act requires the NCR to promote the development of an accessible credit market, particularly to address the needs of historically disadvantaged persons, low income persons, and remote, isolated or low density communities. The NCR invites applications from suitable candidates for the following position:
Position: ICT Technical Internship X3
Stipend: R5391.00 per month
The successful candidate must hold a National Diploma or Degree in Information Technology,
Informatics/Information Systems or ICT related qualification.
Applicants must not have worked or participated in an internship before.
No experience required
Following certificates, A+, N+, MCSE/MCSA and ITIL Foundation would be an added advantage.
Software and hardware installation and troubleshooting
Debugging on all equipment and ensure accurate functionality
Provide support to end-users.
Assist with desktop support and maintenance
Liaise with contracted service providers for 3rd tier support
LAN, WAN, and user Administration
Administer backup and security
Manage and monitor network connectivity and servers
Provide support on Windows Operating Systems and servers
Provide general end-user support
Log calls on the call logging system (Helpdesk) and maintain full documentation
Prepare technical report on the operation of systems
Keep inventory of hardware
Desktop updates and installations
Communication (Written and verbal) skills
Computer literacy(Ms Word, PowerPoint, Outlook and Internet, etc)
Must have the ability to work under pressure.
Problem solving and Analysis.
Planning and organizing
Customer service orientation
Analytical and problem-solving skills
Accuracy and due diligence
Closing Date:9 December 2020
The National Credit Regulator is an equal opportunity organisation which offers competitive market related packages.
Suitable persons should send a detailed CV quoting the relevant reference number to: COMfirstname.lastname@example.org
Correspondence will only be entered into with short listed candidates. The National Credit Regulator reserves the right not to
make an appointment.
Ref No: ICTINT/11/2020