Media Operations Intern - 2100295
Description The Organization
The MultiChoice Group is a broad-based multinational media and entertainment group headquartered in South Africa, Dubai and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13.5 million households. Eminent brands within the group include DSTV, GOTv, SuperSport, M-net, DSTVnow, Showmax and Europe based content security leader Irdeto. Key areas of operations are:
Storytelling ranging from content creation, production and aggregation including the best global general entertainment, sport and eminent African content library, delivered to customers
Pay Television: direct-to-home satellite and digital terrestrial television services;
SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets, and
Advertising: providing dynamic media solutions; handling commercial airtime, on-air sponsorships, content integration, and online sales across a variety of 130+ channel brands on linear TV, VOD, social media, and digital platforms.
The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. MultiChoice Group (MCG) has a successful history of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues primarily through subscription model, with a growing contribution from advertising revenue. Its key objectives are to:
Expand Pay TV, SVOD subscriber base and advertising sales
Focus on investment and technology
Maintain a local approach
Provide quality service
Attract innovative and motivated employees
Position Name Internship
Position ID Reports to Manager
Direct Reports None
Department Media Operations
Key Customers Internal: General Entertainment, Connected Video, Showmax and SuperSport business divisions
Location Johannesburg, South Africa
Purpose of the Position
To ensure that media coming into the content processing facility adheres to our broadcasting standard with regards to technical quality.
To apply full technical quality assurance, identify content errors and pass or fail content that is not meeting MultiChoice’s specified technical standard.
To collaborate across the Media Operation team and be comfortable working flexible hours.
Technical acceptance of files
Ensure media processed has all required elements to play on any platform (Linear, VOD, Showmax).
Ensure that NON-TX reports are generated for all the files that are not meeting the specified technical standards.
Ensure content adherence is aligned to Technical Broadcast Standard.
Strictly adhere to delivery requirements and deadlines.
Effective reporting on issues picked up during technical acceptance
Perform full quality control on video, audio and metadata on arrival before importing/exporting media to/from MAM and transcoded files (VOD/Showmax) - ensuring zero errors pass through the environment.
Communicate any issues picked up to the relevant stakeholders, within the agreed specified turn-around period.
Ensure effective communication, while monitoring for content delivery inconsistencies.
Ensure end of shift report is done as prescribed, by the SOP.
Track and update milestones on every title, depending on the tracking platform.
Ensure that keyframes are available on MAM & TX Ready files are available.
Updated accepted and failed milestone tracking on each and every asset.
Actively participate on process improvement initiatives.
Certificate in Broadcasting/Media Studies/ Video Editing/ Video Production/ Sound Engineering/Film Studies/ Subtitling
A minimum of 0-1 year of experience in broadcast or similar position.
An understanding of different digital video and audio formats will be advantageous.
Professional interaction with Clients and Customers
Adhering to the escalation management process
Must be dedicated and professional
Must be self-motivated and have a creative spirit
Attention to details
Ability to work under pressure
Ability to learn
Primary Location : ZAF-GT-Randburg
Organization: MultiChoice South Africa
Schedule : Full-time
Job Posting : 03-05-2021
Closing Date (Period for Applying) - External : 07-05-2021