Metropolitan Retail: HC Administrator Intern - East London

HC Administrator Intern - East London (#30337) at Metropolitan Retail


Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa’s people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 9 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.


Execute various administrative processes and support the HC team in delivering a consistent HC administration service that empowers the business to achieve its strategic objectives.


  • Matric

  • Diploma (NQF 5) or equivalent or Degree in Human Resources or related field

  • No HR administration experience required


  • Prepare job advertisements and post on the relevant platform to attract suitable candidates.

  • Review and screen CVs received from job advertisements

  • In collaboration with the HR team shortlist relevant candidate in line with the selection criteria.

  • Conduct telephonic interviews with candidates to assess candidate suitability.

  • Conduct reference, probity checks and background checks on shortlisted candidates and provide feedback to the relevant stakeholders.

  • Book and coordinate the logistical arrangements for the recruitment and assessment process (interviews, meeting rooms etc.)

  • Coordinate and support the on-boarding and integration programme for new employees.

  • Make recommendations regarding candidate suitability based on interviews and checks to the relevant stakeholders.

  • Serve as a key contact for candidates throughout the attraction, interview and offer stages

  • Capture and maintain employee and position management data on the relevant system and ensure that data quality and integrity standards are adhered to.

  • Compile employee documentation and ensure that HR documentation is timeously and accurately submitted to the relevant stakeholders.

  • Request benchmarks from central compensation for relevant roles, follow up and document feedback.

  • Facilitate the exit process and interviews by providing exit documentation to relevant parties and coordinating the logistical arrangements.

  • Consolidate reports, prepare presentations and spreadsheets, monthly reports for the HR team

  • Assist HR team with projects and research on an ad hoc basis.

  • Build and maintain relationships with clients and internal and external stakeholders

  • Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed

  • Make recommendations to improve client service and fair treatment of clients within area of responsibility

  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service


  • Business Acumen

  • Customer/ Stakeholder Commitment

  • Drive for results

  • Leads Changes and Innovation

  • Collaboration

  • Impact and influence

  • Self-Awareness and Insight

  • Diversity and Inclusiveness


  • Only on-line applications submitted via our careers page will be considered.

  • Internal Team Members must inform their manager of their application. Your manager must be aware of and support your application.


For further information please contact Peleka Mashicila who is the Recruitment Consultant dealing with this position at

Please submit your application via our Careers page on

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date 25 March 2021

Contact Details

Peleka Mashicila purpose for this email address is solely for queries regarding the advertised position and no emailed CV's will be accepted. Only online applications submitted via our Careers page will be considered.)

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

Click HERE to apply

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