CORONATION CATAPULT PROGRAMME: JUNIOR IT SUPPORT ENGINEER
CORONATION CATAPULT PROGRAMME: JUNIOR IT SUPPORT ENGINEER
Details
Coronation Catapult Programme: Junior IT Support Engineer (COR230913-2) - 2018 Logo
Closing Date
2023/11/30
Reference Number
COR230913-2
Job Title Coronation Catapult Programme: Junior IT Support Engineer
Job Type Classification Graduate
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Cape Town
Job Description
We are seeking a Junior IT Support Engineer to join our team of specialists responsible for managing the daily IT operations of a trading business in the financial services sector. This individual will be responsible for providing technical support to our clients and helping resolve any technical issues they may face. The ideal candidate will have strong technical skills, excellent problem-solving abilities, and great communication skills.
Duties and Responsibilities
Respond to customer support requests in person, via phone, email, and instant messaging.
Troubleshoot technical issues and provide solutions to customers.
Escalate complex technical issues to senior team-members.
Continuously improve technical knowledge and skills.
Ideal Experience
This is a graduate position.
Ideal Qualifications
Tertiary education in Information Systems and Technology or related field
Familiarity with the following technologies would be advantageous: • Computer networking • FIX (Financial Information eXchange) protocol • Cybersecurity best practices and awareness of the industry trends and current threats • Scripting
Most Important Attribute
Numerical
Able to work under high pressure
Proven academic ability through diligence and perseverance
Systems Knowledge
Microsoft Office Suite.