TECHNICIAN (PRETORIA) - G4S DEPOSITA - SOUTH AFRICA Location: Pretoria | Salary: Market Related | Posted: 13 Apr 2023 | Closes: 21 Apr 2023 | Job Type: Full Time and Permanent | Business Unit: South Africa - Cash Solutions | Region / Division: Cash Division | Reference: G4S/TP/2699739/223100
Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice. JOB INTRODUCTION: Technician G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Technician based at our Deposita operations in Pretoria. Reporting to the Operations Support Manager, this role is responsible for installing, repair and maintaining ABM’s and docking stations. The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which technical support plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation. ROLE RESPONSIBILITY: Installations and Maintenance of ABM’s
Install new ABM’s on customer premises
De Install machines on Customer promises
Maintain ABM’s and installing new modifications
Provide training to the customer on installed ABM
Assist technicians telephonically or physically to fix problems they are unable to
Maintain and Install docking stations
Provide efficient customer service
Collect faulty canisters from the cash centre for repair by the workshop
Perform spot fixing on sites instead of swopping ABM’s
Ensure that technical call-outs are attended to within the time limits of the SLA
THE IDEAL CANDIDATE:
Grade 12
1 year technician experience
Valid Drivers Licence
Knowledge, Skills and Attributes
Customer Service and liaison
Sale and Marketing
Cash Operations
Computer literacy
Communication (written and verbal)
Sharing and cooperating
Customer Thinking
Problem Solving
Product and Technical Skills
Work under pressure
Dealing with changing circumstances
Attention to detail
Delivering great customer service