Front Office Manager at Anew Hotel

Closing Date	2025/05/25
Reference Number	AHR250326-1
Job Title	Front Office Manager (Gauteng, Benoni)
Job Type	Permanent
Business Unit	OR Tambo
Department	Front of House
Number of Positions	1
Location - Town / City	Benoni
Location - Province	Gauteng
Location - Country	South Africa
Minimum Education Level	Diploma | Advanced Certificate
Job Category	Hospitality
Job Advert Summary	Does interacting with new people excite you? ANEW Hotels & Resorts are looking for an excellent Front Office Manager to be based in Gauteng, Benoni. ANEW Hotels are looking for a Front Office Manager to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, good knowledge of menu, and hotel services, creating results that contribute to the mission and overall success of the company.
Minimum Requirements	+3 Years’ Experience as a Front Office Manager or Assistant Hospitality Management Qualification would be an added advantage. Intensive Knowledge of Opera Cloud Ability to remain positive and focused in a fast-paced environment. Great interpersonal skills Good Communication Skills
Duties and Responsibilities	Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department. Ensure the profitable level by ensuring highest occupancies with the highest possible room rate. Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups Ensure that all charges are correctly entered on the guest’s bill and always up to date. Carry out all duties as reasonably requested by Management.

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