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Discovery: Learnership - IT Technical Support (Sandton)

Learnership - IT Technical Support

Business: Discovery Central Services

Function: Learnerships

Date posted: 02-Oct-2020


Discovery Corporate – IT Servicing

Learnership: IT Technical Support


About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.


Key Purpose of the role

This Learnership leads to a nationally recognised FETC: IT Technical Support qualification which consists of structured learning components combined with practical/workplace experience in the IT Servicing Team.


Areas of responsibility may include but not limited to


IT Servicing:

Desktop support, hardware engineering, Digital Support (Contact Centre)


Personal Attributes and Skills

Innovative/ critical thinking/ and problem solving skills

Good attention to detail and levels of accuracy

Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.

Time management and planning skills

Ability to effectively prioritize and execute tasks in a high pressure environment

Ability to work independently and in a team orientated environment

Service driven, a sense of urgency and a team player.

Adapts to changing circumstances and handles criticism well and learns from it.


Education and Experience

Grade 12 is essential.

Maths (Minimum Level 4 – 50%)

English (Minimum Level 4 – 50%)

Maths Literacy (Minimum Level 5 - 60% )

2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary IT qualification (advantage)



Specific Requirements:

Not be engaged in post Matric studies or formal employment;

Not have completed any previous Learnership.

Be between the ages of 18 and 30 years;

Have effective communication skills in the written & verbal English language;

Possess basic computer skills mainly MS Excel & MS Outlook


EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.


Click HERE to apply