Database and Research Officer post at WITS for skilled Information Systems, Information Technology, Computer Science graduates
- Career Exibs SA
- Dec 28, 2024
- 2 min read
Job Title Database and Research Officer
Location Johannesburg,ZA
Organization Name Development Office
Department Description
Main Purpose:
The Database and Research Officer will support the University of the Witwatersrand, through the Development and Fundraising Office, with strategic key donor, sponsor and prospect database management and prospect research activities, information management, and customised database management system reporting.
The incumbent will also work closely with, and support development activities in, identifying potential donor and sponsor prospects and associated approaches and mapping donors and prospects that are linked, either privately or through business
Brief Description
Key Responsibilities:
• Correctly capture data on the Customer Relationship Management System
• Update data to improve data quality
• Clean data by following pattern of wrong data structure
• User training
• System testing
• Bug recording
• Bug reporting
• Design and run customized reports from the Customer Relationship Management System
• Publish customized reports for internal use by Development and Fundraising Managers and Team Members
• Maintain published reports
• Clean Prospect and Donor profiles on the Customer Relationship Management System
• Verify Prospect and Donor information on the Customer Relationship Management System
• Assign Prospects to relevant flags on the Customer Relationship Management System
• Ensure that all Prospect and Donor data is up-to-date and correct
Requirements:
• Bachelor’s Degree, or equivalent relevant qualifications, in Information Systems / Information Technology / Computer Science
• 2 Years of work related experience
• Business and/or systems management
• CRM knowledge including report design (Salesforce or DevMan experience advantageous)
• Accurate data capturing including bulk uploads
• System testing and bug management
• Interrogating and analysing information in a CRM database
• Basic prospect research
Preferences:
Work experience in a Higher Education Environment.
How To Apply
Closing Date: 24 January 2025