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Claim Officers x19, Records Admin x5 posts at Dept of Labour for unskilled candidates

DEPARTMENT OF EMPLOYMENT AND LABOUR

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

CLOSING DATE : 18 July 2025 at 16:00 (walk-in) and 00:00 (online)


POST 23/34 : RECORDS ADMINISTRATORS: BENEFICIARY SERVICES (X5 POSTS)

SALARY : R269 499 per annum

CENTRE : Provincial Office, Gauteng but stationed at Sebokeng Labour Centre Ref No:

HR 4/4/4/06/18 (X1 Post)

Provincial Office, Gauteng but stationed at Pretoria Labour Centre Ref No: HR

4/4/4/06/19 (X1 Post)

Provincial Office, Gauteng Ref No: HR 4/4/4/06/20 (X3 Posts)

REQUIREMENTS : Grade 12/ Senior Certificate or equivalent. No experience required.

Knowledge: National Archives Act, Batho Pele Principles, Records

Management, Departmental Policies and Procedures Skills: Communication,

Listening, Computer Literacy, Planning and Organizing.

DUTIES : Maintain the filling system as per the directives of the archives and records

management prescripts. Sort and prepare documents for disposal processes

as in line with the relevant prescripts. Perform administrative duties within the

Section as and when the need arises.

ENQUIRIES : Mr PP Godongwana at 082 883 7553

APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 Hand

delivered at 47 Empire Road, Parktown

For online applications email: Jobs-GP27@labour.gov.za, for Provincial Office,

Gauteng but stationed at Sebokeng Labour Centre.

For online applications email: Jobs-GP28@labour.gov.za, for Provincial Office,

Gauteng but stationed at Pretoria Labour Centre.

For online applications email: Jobs-GP29@labour.gov.za, for Provincial Office,

Gauteng (3 posts).

FOR ATTENTION : Sub-directorate: Human Resources Management, Provincial Office: Gauteng



POST 23/35 : UI CLAIMS OFFICER (X4 POSTS)

SALARY : R269 499 per annum

CENTRE : Labour Centre: Kempton Park, Gauteng Ref No: HR 4/4/4/06/21 (X1 Post)

Labour Centre: Mamelodi, Gauteng Ref No: HR 4/4/4/06/22 (X1 Post)

Provincial Office, Gauteng but stationed at Boksburg Labour Centre- Ref No:

HR 4/4/4/06/23 (X1 Post)

Parktown Provincial Office, Gauteng Ref No: HR 4/4/4/06/24 (X1 Post)

REQUIREMENTS : Trade 12/ Senior Certificate. 0 to 6 months’ experience required. Knowledge:

Unemployment Insurance Act, Unemployment Insurance Contributions Act,

Public Service Regulation, Public Service Act, Batho Pele principles,

Departmental policies and procedures, Customer care. Skills: Communication

(verbal & written), Listening, Computer literacy, Customer Relations, Decision

making.

DUTIES : Receive and assess all the UI Claims on the relevant system in line with the

Standard Operating Procedure (SOP). Register all employers and verify the

declarations of employees as per the relevant prescripts. Execute all payment

of approved claims as per the set time frames. Attend to enquiries relating to

all the processed claims or any other matter relating to the processing of

claims. Perform Administrative duties in the section.

ENQUIRIES : Mr PP Godongwana at 082 883 7553

APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or

hand delivered at 47 Empire Road, Parktown for Attention: Sub-directorate:

Human Resources Management, Provincial Office: Gauteng

For online applications for Labour Centre: Kempton Park, Gauteng email: JobsGP30@labour.gov.za

For online applications for Labour Centre: Mamelodi, Gauteng email: JobsGP14@labour.gov.za

For online applications, for Provincial Office, Gauteng but stationed at

Boksburg Labour Centre, email: Jobs-GP21@labour.gov.za

For online applications for Parktown Provincial Office, Gauteng, email: JobsGP15@labour.gov.za



POST 23/36 : CLAIMS CREDIT OFFICER REF NO: HR 4/4/4/06/25

SALARY : R269 499 per annum

CENTRE : Provincial Office, Gauteng

REQUIREMENTS : Grade 12 /Senior Certificate. Zero (0) to six (6) months experience. Knowledge:

Unemployment Insurance Act (UIA), Unemployment Insurance Contributions

(UICA), Generally Recognized Accounting Principles (GRAP), Generally

Accepted Accounting Principles (GAAP), Financial systems, Departmental

policies and procedures, Public Finance Management Act, Treasury

Regulations, Financial Management Processes and procedures. Skills:

Financial Management, Communication (Verbal and written), Computer

literacy, Time management, Planning and organizing, Analytical, Numeracy,

Interpersonal.

DUTIES : Collect outstanding overpayments balance. Keep all overpayment Debtors

records manually and electronically. Monitor the payment of benefits to clients.

ENQUIRIES : Mr PP Godongwana at 082 883 7553

APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or

hand delivered at 47 Empire Road, Parktown. For online applications email:

FOR ATTENTION : Sub-directorate: Human Resources Management, Provincial Office: Gauteng



POST 23/37 : CLAIMS PROCESSORS (X14 POSTS)

SALARY : R269 499 per annum

CENTRE : Randburg Labour Centre stationed at Delta Building- (Pretoria) Ref No: HR

4/4/4/06/06 (X5 Posts)

Johannesburg Labour Centre Ref No: HR 4/4/4/06/07 (X4 Posts)

Pretoria Labour Centre Ref No: HR 4/4/4/06/08 (X4 Posts)

Kempton Park Labour Centre: stationed at Delta Building, (Pretoria) Ref No:

HR 4/4/4/06/12 (X1 Post)

REQUIREMENTS : Undergraduate qualification (NQF 6) as recognised by SAQA in Public

Management/ Business Management/Operations management/ Management/

HRM/ Nursing/ Law/ LLB/ BCom / Finance/ Administration. Experience in

claims processing environment will be an added advantage. Knowledge:

Relevant regulations, laws and legislation, claims handling, claims verification

and validation, claims litigation, claims assessment. Settlement, claims

finalisation, compensation Fund business strategies and goals, Directorate

goals and performance requirements, PFMA and Treasury Regulations,

customer service (Batho Pele Principles), Promotion of Access to Information

Act, the Constitution of RSA, Occupational Health and Safety Act (OHS), Public

Service Act and Regulations, Compensation for Occupational Injuries and

Diseases Act (COID). Skills: claim registration, communication (written and

verbal), data capturing, data & record management, excellent communication

computer skills.

DUTIES : Register and acknowledge claims, prepare compensation benefits, handle

claim enquiries. render administration activities.

ENQUIRIES : Dr V Mabudusha Tel No: (012) 319 1933

APPLICATIONS : Chief Director: Provincial Operations: PO Box 4560, Johannesburg, 2001 or

Hand delivered at 47 Empire Road, Park town

Email: Jobs-GP23@labour.gov.za for Labour Centre: Randburg stationed at

Delta Building, (Pretoria)

Email: Jobs-GP24@labour.gov.za for Labour Centre: Johannesburg

Email: Jobs-GP12@labour.gov.za for Labou Centre: Pretoria

Email: Jobs-GP15@labour.gov.za for Labour Centre: Kempton Park stationed

at Delta Building, (Pretoria)


NOTE : All attachments for online application must include an application form Z83 and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F” must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate’s suitability based on the posts’ technical and generic requirements. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used solely for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)



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