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Cashiers Posts at Dis-Chem in Durban

Fixed Term Cashiers - The Atrium Overport - Durban Dis-Chem Pharmacies Limited Durban, KwaZulu-Natal Contract Closing Date 14 November 2023 Job Details Division CB Division Minimum experience Entry Level Company primary industry FMCG Job functional area Sales Job Description Dis-Chem Pharmacies requires experienced Cashiers for their store in The Atrium Overport - Durban.The main purpose of this position is to support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk. Minimum Requirements: Essential:

  • Grade 12 / Matric

  • A minimum of 6 months’ experience cashier/till operations experience

  • Computer literate – MS Office

  • Sound numerical skills

  • Strong command of the English language

  • Basic customer service

  • Willing and able to work retail hours

Job Description:

  • Adhere to Dis-Chem’s customer service policies and procedures

  • Establish a professional relationship with customers

  • Report customer complaints and compliments to the Frontline Supervisor, or store management

  • Adhere to the customer turnover hourly rate

  • Be aware of current sales and promotions

  • Ensure colleagues and customers are not exposed to any risk

  • Carry out and manage Dis-Chem 5 star communication principles

  • Be responsible for cash flow

  • Ensure all line voids and price changes are approved and signed off by the supervisor

  • Exchange merchandise for customers and accept returned goods by customers when authorised to do so

  • Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem

  • Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)

  • Ensure cash is placed in drop safe according to Dis-Chem’s SOPs

  • Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly

  • Ensure all outgoing stock/items/scripts are scanned and paid for

  • Ensure that all money is strictly kept safely and securely inside the till

  • Handle daily takings confidentially, and only discuss with management

  • Be alert, recognise and report suspicious behaviour to management

  • Address queries regarding store merchandise

  • Adhere to Dis-Chem’s security policies and procedures

Competencies: Essential:

  • In-depth knowledge of operating cash registers, and maintaining cash drawers

  • Knowledge of processing sales, refunds and payments

  • Strong command of English (written and oral)

  • Accuracy

  • Attention to detail

  • Presentable

  • Emotional intelligence

  • Social awareness

  • Accountability

  • Problem-solving

  • Analyse basic reports

  • Trustworthy and honest

  • Time management

Advantageous:

  • Third additional language

Special conditions of employment:

  • Willing and able to work retail hours

  • Reliable transport and/or reside in close proximity to the store

  • South African Citizen

  • Clear credit and criminal records


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