Capitec: Bank Better Champion / Service Consultant (Nationwide)

Bank Better Champion / Service Consultant Location: Nationwide

Company: Capitec Bank Ltd

To be part of the journey of becoming the best retail bank in the world, follow the steps below: 1. Click here to see what the job is about and complete a short assessment 2. Once you have completed the above finalize your application by clicking apply below

Purpose Statement To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self service channels.

Experience Minimum:

  • No experience required but individual needs to hold a Grade 12 National Certificate


  • At least 1 year’s client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred) Knowledge

  • Basic calculations

  • Knowledge of Capitec Bank products and business processes (internal)


  • Communications Skills

  • Computer Literacy (MS Word, MS Excel, MS Outlook)

  • Interpersonal & Relationship management Skills

  • Problem solving skills

  • Attention to Detail


  • Adhering to Principles and Values

  • Relating and Networking

  • Presenting and Communicating Information

  • Delivering Results and Meeting Customer Expectations

  • Following Instructions and Procedures

Additional Information

  • Clear criminal and credit record

  • Must have access to transport (personal/public)

  • Flexible and mobile across regions is an advantage

  • Must meet the minimum requirements on psychometric assessments

  • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

Click on your location to apply


Westville, KwaZulu-Natal, ZA

Swellendam, Western Cape, ZA

Empangeni, KwaZulu-Natal, ZA