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Call Centre agents (Mango 5)

Details:

Closing date- 6 March 2025

Reference number- Tra_Sales Agent

Job type: Permanent

Number of positions: 6

Location : Cape Town


Job Description:

A leading technology firm with a special focus on vehicle tracking and telematics is looking for highly motivated and result-driven Sales Agents to join our dynamic team at Mango5 in Cape Town.


In this role, you will work in our fast-paced call center, where your main responsibility will be to present and sell our latest tracking solutions to potential customers over the phone. Your exceptional communication and negotiation skills, paired with a customer-centric approach, will be key to your success in this role.


Job Responsibilities:

  • make outbound calls to potential customers.

  • Present and sell our tracking solutions, explaining features and benefits accurately.

  • Use persuasive sales techniques to overcome objections and close sales.

  • Capture and process orders accurately.

  • Maintain a high level of product and company knowledge.

  • Meet and exceed set sales targets.

  • Provide excellent customer service, addressing queries and complaints effectively.

  • Strong negotiation and persuasion skills.

 

Requirements:

  • Confident in cold calling

  • Have a minimum of 6 months of sales experience.

  • Clear Criminal record

  • Proficiency in MS Office Suite and CRM software.

  • Self-motivated with the ability to work independently and in a team.

  • A strong desire to meet and exceed targets.


Benefits & Perks:

  • Monthly Basic Salary R5500

  • Uncapped Commission

  • Medical Insurance and Emergency Assistance after 3 months of employment

  • LMS courses


Working Hours:


Monday, Wednesday, and Thursday– 8 am to 5 pm

Tuesdays are Marathon Days – 8 am to 8 pm

Friday - 8 am to 3:30 pm

You will be required to work 1 Saturday per month - 8 am to 1:00 pm



 
 
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