Blue Label Telecoms: Area Growth Developers (KZN, Free State; Northern Cape; North West)

Area Growth Developer - KwaZulu-Natal X11


Company Blue Label Distribution

Reference # B143

Published 18/11/2021

Contract Type Permanent

Salary Market Related

Location Pietermaritzburg, KwaZulu-Natal, South Africa


Introduction

At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitized. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector

Job Functions Sales

Industries Telecommunications

Specification

To effectively grow an assigned territory through trader acquisition, minimizing trader churn and increasing trader revenue on an ongoing basis.


RESPONSIBILITIES

New Business Development

Identification of a viable merchant.

Demonstrate the use of marketing material usage to merchants

The contractual sign up and facilitation of the required documentation

Training of merchant on devices, products and legislative requirements

Post activation of merchant: the follow up and support of the merchant for a limited period to ensure merchant can independently trade


Post Activation Support

Corrective action in the event of merchant non-performance (i.e. uplift the device or re-train customer)

Completion of tracking documents and the use of available reporting

Customer retention calls and visits to ensure the ongoing successful trading of customers

Resolution of customer queries

Engage with the Customer Interaction Centre to hand-over the successfully activated and trading merchant for ongoing client management

Ensure all contractual documents are submitted and processed accurately and timeously to the relevant Branch Administrator

Influencing trader sales in line with product mix strategy of the department.

Building and maintaining a stable ecosystem for assigned area in line with departmental strategy


Self-Manangement

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained

Demonstrate consistent application of internal procedures

Plan and prioritise, demonstrating abilities to manage competing demands

Demonstrate abilities to anticipate and manage change

Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs


Facilities

Carry out standard device management tasks for clear asks.


BEHAVIORAL COMPETENCIES

Customer Focus

Ensures Accountability

Communicates Effectively

Plans and Aligns

Action Oriented

Interpersonal Savvy


SKILLS

Review and Reporting

Verbal Communication

Commercial Acumen

Customer Service Delivery

Customer System Operation

Planning and Organizing

Action Planning

Customer and Market Analysis

Reporting



Requirements

EDUCATION

General Education

Matric


EXPERIENCE

General Experience

1 – 2 years’ experience as a Trader or similar in the informal market preferred

Valid Driver’s License

Proficient in more than one language excluding English and Afrikaans


Managerial Experience

Experience of general supervision of more junior colleagues (7 to 12 months)



Job Closing Date 02/12/2021



Click on your Location to apply

Area Growth Developer - KwaZulu-Natal X11

Area Growth Developer – Free State; Northern Cape; North West X10


Post by Blue Label Telecoms

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