Blue Label Distribution: Trade Controllers (Plk, Cpt, Nst, BFN, Dbn, EL, Sandton)

Trade Controller


Company Blue Label Distribution

Reference # B024

Published 10/06/2021

Contract Type Temporary

3 Months

Salary Market Related

Location Polokwane, Cape Town, Nelspruit, Bloemfontein, Durban, Sandton, East London


Introduction

At Blue Label Distribution, our brand philosophy is that we can create and distribute anything that is able to be digitized. Our Blu-approved brand is the face of our service offering and is underpinned by a world-class technology platform for both online and offline commerce. With a point of sale network of approximately 150 000 devices, we provide a distribution footprint across all income groups. 85% of our income comes from merchants in the informal sector


Job Functions Sales

Industries Telecommunications


Specification

To effectively penetrate and retain customers within the informal market through various activities.


Requirements

RESPONSIBILITIES

New Business Development

Identification of a viable merchant

Initial monitoring and support of spokes signed up by hubs

Coordinate and facilitate a Hub launch day to drive awareness within the community

Demonstrate the use of marketing material usage to merchants

Provide training to the hub regarding available reporting and the effective use of reporting

The contractual sign up and facilitation of the required documentation

Training of merchant on devices, products and legislative requirements

Post activation of merchant: the follow up and support of the merchant for a limited period to ensure merchant can independently trade


Team Management

Responsible to manage a team of foot soldiers that will canvas new business and sign up suitable merchants to trade as Blue Label customers.

Transport team from a specific pick up point, to an area within the market that will be focused on for the day


Post Activation Support

Corrective action in the event of merchant non-performance (i.e. uplift the device or re-train customer)

Completion of tracking documents and the use of available reporting

Customer retention calls and visits to ensure the ongoing successful trading of customers

Resolution of customer queries

Engage with the Customer Interaction Center to hand-over the successfully activated and trading merchant for ongoing client management

Ensure all contractual documents are submitted and processed accurately and timeously to the relevant Branch Administrator


Self-Management

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained

Demonstrate consistent application of internal procedures

Plan and prioritize, demonstrating abilities to manage competing demands

Demonstrate abilities to anticipate and manage change

Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs


BEHAVIORAL COMPETENCIES

Customer Focus

Ensures Accountability

Communicates Effectively

Plans and Aligns

Action Oriented

Interpersonal Savvy


SKILLS

Verbal Communication

Customer Service Delivery

Planning and Organizing

Action Planning






EDUCATION

Matric


EXPERIENCE

General Experience

1 – 2 years’ experience as a Trader or similar in the informal market preferred

Valid Driver’s License

Proficient in more than one language excluding English and Afrikaans


Managerial Experience

Experience of general supervision of more junior colleagues (7 to 12 months)


Job Closing Date 24/06/2021


Click on your location to apply


Polokwane / Pietersburg, Limpopo


Cape Town, Western Cape


Nelspruit / Mbombela, Mpumalanga


Bloemfontein, Free State