Company Belgotex Floors
Reference # #002
Contract Type Contract
Location Pietermaritzburg, KwaZulu-Natal, South Africa
Duration 12 Months
The main purpose of this role is providing IT support through the department’s Helpdesk to ensure the employees with the business have efficient and effective IT support services available.
This role will be responsible for assisting the Networking and Development team within the department.
The IT Graduate will be reporting into the IT Infrastructure Manager.
Job Functions Information Technology
Responsible for operating the IT Helpdesk and responding to IT queries
Assist the IT team in providing windows, desktop and infrastructure support
To assist facilitate asset management as well as audit requirement preparations.
Troubleshoot and solve common computer problems
VoIP Phones Physical support
End Point Device management: Laptops, mobile devices, 2in1, Desktops
Manage faulty hardware - Repair process
Maintains SLA commitments for customers.
Attention to detail
Ability to take initiative
Good communication and interpersonal skills
Continuous learning - A curious mind and have willingness to learn
Good analytical and problem-solving skills
Ability to spot trends of problems
Work efficiently under pressure
Deadline / Results driven
Proficient in Microsoft Office 365 (We can provide on the job training)
Proficient in Windows environment (Windows 10, Server 2012-2019)
Understanding of networking (switches, firewalls, VLAN’s, wireless etc
IT Service Providers
Grade 12 / Matric
Bachelor’s Degree in Computer Science /Information Technology/Software Development/Networking or similar
IT Certifications advantageous
Belgotex is an equal opportunity employer and is committed to Employment Equity,
Transformation, Diversity & Inclusion
Job Closing Date 07/02/2022