Belgotex Floors: IT Graduate (Pietermaritzburg)

IT Graduate


Company Belgotex Floors

Reference # #002

Published 24/01/2022

Contract Type Contract

12 Months

Location Pietermaritzburg, KwaZulu-Natal, South Africa

Duration 12 Months


Introduction

The main purpose of this role is providing IT support through the department’s Helpdesk to ensure the employees with the business have efficient and effective IT support services available.


This role will be responsible for assisting the Networking and Development team within the department.


The IT Graduate will be reporting into the IT Infrastructure Manager.


Job Functions Information Technology

Industries Manufacturing


Specification

Responsibilities:

Responsible for operating the IT Helpdesk and responding to IT queries

Assist the IT team in providing windows, desktop and infrastructure support

To assist facilitate asset management as well as audit requirement preparations.

Troubleshoot and solve common computer problems

VoIP Phones Physical support

End Point Device management: Laptops, mobile devices, 2in1, Desktops

Manage faulty hardware - Repair process

Maintains SLA commitments for customers.


Competencies:

Attention to detail

Ability to take initiative

Good communication and interpersonal skills

Continuous learning - A curious mind and have willingness to learn

Analytical thinker

Good analytical and problem-solving skills

Ability to spot trends of problems

Work efficiently under pressure

Deadline / Results driven

Password resets



Requirements

Requirements:

Proficient in Microsoft Office 365 (We can provide on the job training)

Proficient in Windows environment (Windows 10, Server 2012-2019)

Understanding of networking (switches, firewalls, VLAN’s, wireless etc


Key relationships:

IT Department

External Relationships:

IT Service Providers



Qualifications:

Grade 12 / Matric

Bachelor’s Degree in Computer Science /Information Technology/Software Development/Networking or similar

IT Certifications advantageous

Belgotex is an equal opportunity employer and is committed to Employment Equity,

Transformation, Diversity & Inclusion


Job Closing Date 07/02/2022



Click HERE to Apply

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