Aurum Group: Supervisor Counsellors( Swartland/Bergrivier Sub- District )

Supervisor Counsellors( Swartland/Bergrivier Sub- District )

Company Aurum Group

Reference # 2021/04/01/03

Published 16/04/2021

Contract Type Contract

12 Months

Salary Market Related

Location Malmesbury, Western Cape, South Africa

Duration _12_Months


The Aurum Institute is offering a great opportunity to suitably qualified and experienced staff to contribute towards our mission to improve the health of people and communities through innovation in Health Research and Systems. The following positions have become available in the Public Health Division and you are welcome to apply should you meet the requirements of the post.

Job Functions Supervisor

Industries Ngo / Non-Profit


Work Description: Supervisor Counsellor is responsible for the ongoing analysis of health care information, obtained from a variety of sources in all data collection and analysis activities to help ensure accountability and efficiency from start to finish for all programmes and projects, both new and established throughout the Company.

Technical Work Responsibilities

Strategizing: To improve counseling activities & to develop, implement and monitor a defaulter tracing system

Counselling: Plan, develop and organize counselling to counselling staff. Ensures that sessions with patients are done and followed up regularly and to collaborate with the Club coordinator for the implementation of Adherence clubs/Support Groups and to identify gaps in counselling and recommends and execute appropriate actions according to the needs.

Team management: Coordinate and supervise the work of the Counsellors in the different sites. To promote communication and active participation of all counselling staff in the project and promotes Aurum values and philosophy, to facilitate the exchange of information among the team in the project & to arrange and facilitate regular counselling meetings experience sharing and feedback..

Data Collection and reporting: Ensure that all client information is documented correctly by counsellors and to compile on a weekly and monthly basis all counsellor data and undertake analysis of the data reports, to identify any problems and to suggest feasible solutions.

Oversee that all staff have the necessary tools, equipment and material for effective productivity

Manage staff performance

Attend to complaints and take corrective action

Keep staff informed of the development in Aurum and report activities and outcomes to the Professional Nurse on the Project/Project Manager



High school diploma / Gr 12 or equivalent

Basic counselling skills certificate (NQF Level 4 (or equivalent)

HIV/AIDS Counselling and Testing Certificate


Debriefer certificate

Trauma certificate


3 years HIV counselling and testing experience

Community mobilisation and health education experience

RTQII knowledge


Located in the specific sub-district to visit all clinics on weekly basis

Computer literacy, ability to work very well under pressure and with minimum supervision. strict confidentiality and professionalism, respectful, sensitive and empathetic to the clients and other co-workers, recognize one’s own limitations, strong organizational ability, team player, assertive, proactive and diligent, flexible, good communicator and training skills, reporting and analytical skills

Valid driver’s license and own transport is a necessity

Must be able to Read, Write, Speak and Understand English

Must be able to Read, Write, Speak and Understand Afrikaans will be an advantage

Ability to function under pressure

Good knowledge of HIV & AIDS/STI/TB a well as Treatment Adherence

Good interpersonal skills

Strong organisational skills

Strict confidentiality and professionalism

Administrative and time management skills

Knowledge of clinic/facility rules and regulations

Reporting and analytical skills

Please note:

Kindly provide current and relevant references for background checks

All appointments are subject to the preferred candidates obtaining the necessary security clearance, reference checking and competency assessment. We embrace employment equity and are committed to achievement of fair and equal representation of our workforce. Preference will be given to internal applicants and candidates from previously disadvantaged backgrounds.

Aurum welcomes applications from all persons with disabilities

Whilst all applications will be carefully considered, only short-listed applicants will be interviewed. If you do not hear from us within 21 days of the closing date, this will mean that your application has been unsuccessful. All interviewed applicants will receive feedback as part of our continued drive towards people development.

Job Closing Date 22/04/2021

Click HERE to apply

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