Admissions Clerk
Function Patient services
Facility Life St Dominic's Hospital
Position Admissions Clerk
Introduction
A vacancy exists for an Admissions Clerk, based at Life St. Dominic’s Hospital, reporting to Lindsey du Preez, Patient Services Admissions Supervisor.
Critical Outputs
Maintain a well run, professional and patient focused admission environment.
Manage the accuracy of admission process and the prevention of potential risk factors
Synergy and teamwork – working closely with credit controllers, case managers, reception staff and doctors.
Liaising with medical aids to obtain authorization for admission
Manage the risk for the hospital by adhering to all related protocols
Ensure quality care to all patients is maintained.
Operating switchboard
Assisting with bed bookings when required.
Handling money, receipting & Daily Banking duties – experience in banking is essential.
Collection of co-payments, private fees when applicable as well as related documentation.
Performing general administration duties involved in the pre admission of patients.
A&E billing and releasing of accounts.
Account queries.
Assist with the confirmation process when required.
Assist with tasks as assigned by the Line manager.
Adhering to protocols of the hospital, company & department.
Requirements
Grade 12 and computer literacy is essential.
Excellent oral and written communication skills.
Knowledge of Imeds and Impilo advantageous
An enthusiastic, motivated, well organized individual with initiative and able to handle pressure.
Able to work shifts (day or night) and overtime as required. Must be customer service orientated
Excellent communication and interpersonal skills are a prerequisite. Teamwork essential.
Prior knowledge and experience of admissions and medical terminology would be advantageous.
Understanding of the private healthcare industry, its challenges and role players would be an advantage
Bilingual
Previous Administrative / account query experience will be advantageous
Professional appearance
Competencies
Problem-solving, analysis and judgement
Resilience
Engaging diversity
Verbal and written communication and presentation
Influencing
Excellence orientation
Ethical behaviour
Building relationships
Customer responsiveness
Organisational awareness
Closing date Tuesday, October 8, 2024
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