Administrative Assistant x4 post at RAF for candidates with claims handling experience
- Career Exibs SA
- Aug 10
- 2 min read
Administrative Assistant (X4)
Division: Operations
Reference No: 5882
Location:
East London, Eastern Cape, ZA
Employment Type: Fixed Term Contract
Disability (EE targeted role): No
T.A.S.K Grade: 06
Job Posting Salary: R244,732.00
Job Posting End Date: 14 Aug 2025
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Note: This is a 24-month, fixed-term contract position
Purpose of the job: The Administrative Assistant: Determination provides administrative support for the Officer, Senior Officer and Team Leader to ensure that the branch is run efficiently and effectively.
Key Performance Areas
To follow up on queries from stake holders
Telephone calls.
Checking correspondence.
Sending out letters.
Draft undertaking letters where applicable.
Completing payment requisition on offers made
Expenditure authorisation.
Check list.
Obtain relevant signatures in terms of the DOA.
Drawing and filing of correspondence received.
Request file from CAFS.
Print all relevant emails / letters received via post.
Placing documents on file daily.
Updating claims system.
Draw file from CAFS.
Update claim viewing with all relevant information.
Collecting and delivering files to all relevant departments
Request files from Assessor and ensure that it is delivered to relevant department timeously.
Sending file copies to relevant stakeholders
Obtain file from CAFS.
Have copies made and sent to relevant stakeholders.
Qualifications
NQF 4 (Matric or Grade 12) qualification.
Computer literacy.
Experience
Relevant 1 year experience in a claims handling environment and administration.
Technical and behavioral competencies required
Computer literacy.
Organisation, administration & interpersonal skills.
Time & desk management
Personal Mastery
Emotional Wisdom
Ethics and Governance
Customer Orientation and Customer focus.
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer; successful candidates are required to structure their packages in a manner that will suit their needs.”
The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.
Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful
Security Vetting shall be conducted on all prospective employees
It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.