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Administrative Assistant- RAF

Division:  Claims

Reference No:  5477 Location: 

Johannesburg, Gauteng, ZA

Employment Type:  Fixed Term Contract

Disability (EE targeted role):  No

T.A.S.K Grade:  06

Job Posting Salary:  R244,732.00

Job Posting End Date:  28 Mar 2025


NB: This is a 12-Month Fixed-Term Contract position 

 

Purpose of the Job: The Administrative Assistant is responsible for providing administrative day-to-day support to the respective department.

 

Key Performance Areas

 

Compliance Administration

  • Maintain up-to-date written documentation related to the departments business activities.

  • Ensure compliance to the policies and process standards.

  • Keep abreast of internal standards and business goals to ensure adherence to sound internal control.

 

Office Coordination

  • Assist in making follow-ups on outstanding matters.

  • Ensure all requests are handled and responded to within set timelines.

  • Assist in ensuring the availability of stationery within the department.

  • Validate and verify information and documents submitted for accurate capturing and further handling.

  • Ensure the systems/registers used are kept up to date.

  • Check for duplicate documents, requests and queries and report on them.

  • Allocate reference numbers and accurately capture related documents on different systems.

  • Allocation of matters to responsible team members.

  • Draft and send out letters to all stakeholders as required.

 

Meeting Support

  • Arranging meetings on behalf of the department.

  • Assist with taking and distributing minutes in accordance to set governance standards.

  • Create and maintain a register to track matters outstanding.

  • Maintain a follow-up plan on meeting resolutions and matters outstanding.

  • Ensure confirmation of meetings and management of team diaries.

  • Schedule appointments with internal and external stakeholders as and when required.

 

Document and Records Management

  • Administer the records management and filling processes in line with the RAF filling plan

  • Ensure that the filing system is always up-to-date and functional.

  • Retrieval of information at all times as requested in the office.

  • Ensure confidentiality of all documents under control and that documentation reaches the intended recipients.

  • Acknowledge the receipt of documentation, apply a file number allocation, record data onto the computer system and file appropriately.

 

 

Qualifications

  • Matric or Grade 12 certificate.

 

Experience

  • Relevant 1 years’ experience in Administrative or similar environment.

 

Competencies

 

  • Behavioural

    • Planning, Organising and Coordinating

    • Personal Mastery

    • Emotional wisdom and Decision Making

    • Ethics and Values

    • Client Service Orientation                                                                                                                                       

 

  • Technical

    • Computer literacy in MS Word, Excel, PowerPoint.

    • Excellent planning and organisational skills.

    • Good administrative skills.

    • Ability to access required information.

    • Writing skills.

    • Basic understanding of SCM processes.

    • Basic financial acumen.

 


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