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Admin support x5 posts at GPAA for skilled graduates in Finance/ Public Service Administration/ RiskManagement/ Internal Audit/

GOVERNMENT PENSIONS ADMINISTRATION AGENCY (GPAA)

CLOSING DATE : 21 July 2025 before 12h00 noon. No late applications will be considered.


POST 23/54 : ADMIN SUPPORT: INTERNAL AUDIT REF NO: AS/IA/2025/06-1P

Internal Audit

Permanent

SALARY : R397 116 per annum (Level 08)

CENTRE : Pretoria Head Office

REQUIREMENTS : A three-year National Diploma/B Degree or equivalent three-year qualification

(at NQF 6 with at least 360 credits) in Public Service Administration/Risk

Management/Internal Audit with 3 years relevant experience within the Internal

Audit. Computer literacy that would include a good working knowledge of

Microsoft Office products and exposure in Teammate will be an advantage.

Experience in supporting audit committee or executive committee, through

relationship management and logistics may receive preference. Knowledge of

Corporate Governance (King IV). Knowledge of Risk Management Processes

(COSO, ISO 31000). Knowledge of Teammate. Knowledge of Prescribed

Regulations & Policies such as Public Service Regulations, PFMA, National

Treasury Regulations and other Government prescripts. Analytical skills.

Problem solving skills. Communication skills (verbal and written). Planning &

Organizing skills. Report writing. Assertive. Proactive. Quality driven. Problem

solver. Ability to work independently. Team player.

DUTIES : The successful incumbent will be responsible for a wide variety of tasks which

include, but not limited to the following: Provide general support to the Internal

Audit Component Risk Analysis and monitoring process: Assist with the

formulation of Internal controls. Assist in developing internal control policies,

procedures and processes. Render assistance in audit testing of potential risk

areas and identify reportable issues. Monitor and assure compliance with

internal control functions as contained in the legislative framework and

departmental policies. Assist in conducting quarterly internal control projects

from the planning, execution, and reporting phase of the projects. Assist in

conducting of follow up on the findings raised by Internal Control, and AGSA.

Assist in the administration of request of information for purpose of internal and

external audit. Assist in the reviewing of the AFS for interim and final audit for

both internal and external auditors. Management and updating of Internal Audit

System (Teammate): Document risk information on Teammate system. Assist

in planning, scheduling and providing end-user training on Internal Audit/Risk

software. Administration of the Teammate. Capture progress notes on

Teammate after monitoring (implementation of action plans). Print Reports

from Teammate. Conduct proper Document management practices:

Transcribe and type written and dictated communication. Review, annotate,

register, classify, prioritise and distribute incoming correspondence. Reply to

correspondence of routine nature. Prepare and review submissions. Record

and route outgoing correspondence. File all relevant documents for record

purposes. Provide Administrative support to the Internal Audit Unit: Provide

logistical support services for meetings, workshops and seminars relating to

internal control. Assist in Co-coordinating GPAA Committee meetings. Prepare

GPAA Audit Committee meeting packs before the meeting. Assist with any

administrative duties to ensure effective operation of risks to the GPAA Audit

Committee and the Unit.

ENQUIRIES : Mapule Mahlangu Tel No: (012) 399 2639

APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83

completed and duly signed) to Recruit2@gpaa.gov.za quoting the reference

number in the subject heading of the email.

NOTE : The purpose of the role is to ensure efficient and effective administrative

support of Internal Audit activities and secretariat of the audit committee. One

permanent position for an Admin Support: Internal Audit is currently available

at the Government Pensions Administration Agency



POST 23/55 : SENIOR ADMINISTRATION OFFICER: EB WITHDRAWALS REF NO:

SAO/EB/2025/06-1P

Program 2.2 Employee Benefits

Permanent

SALARY : R397 116 per annum (Level 08)

CENTRE : Pretoria Head Office

REQUIREMENTS : An appropriate and recognized three-year qualification (Degree/National

diploma/equivalent three-year qualification with at least 360 credits – NQF 6)

within the Finance field with three (3) years appropriate proven experience in

Employee Benefits which should include twelve (12) months supervisory

experience OR an appropriate and recognized three-year qualification

(Degree/National diploma/equivalent three-year qualification with at least 360

credits – NQF 6) within the Finance field with five (5) years appropriate proven

experience in Employee Benefits. Computer literacy that would include a good

working knowledge of Microsoft Office products, especially Microsoft Excel and

Word, as well as CIVPEN, Workflow and Portal. Knowledge of Employee

Benefits, GEP Law. Knowledge of applicable Legislation within GEPF.

Knowledge of Civil Pension Software (CIVPEN), Workflow and Portal.

Knowledge of GEPF products and services. Knowledge of Public Service

Prescripts and Legislation. Ability to establish controls and monitor tasks.

Supervisory skills. Planning and organizing skills. Good communication skills

with the ability to communicate at all levels (verbal, written and presentation

skills). Interpersonal skills. Administration skills. Accuracy, thoroughness and

ability to detect errors. Ability to prioritize and meet deadlines. Customer

service orientation. Persuasiveness and flexibility. Ability to work under

pressure. Ethical business conduct – adhering to business ethics.

Accountability. Teamwork.

DUTIES : The incumbent will be responsible for a wide variety of tasks which includes

but are not limited to the following: Supervise payment processes within the

Withdrawals Unit: Effective administrative supervision of the processing and

authorization of pension claims. Administrative supervision of incoming claims:

programming and distribution of pension claims for processing and

authorization. Administrative supervision of Rejected and Redirected claims.

Administrative supervision of payment and Master letters & Quality Assurance

of authorized Claims. Administrative supervision of declined Tax Directives

enquiries and Letters thereof. Administration supervision of claims 60 days and

older on the MIS. Supervision of effective document tracking and management

thereof. Effective daily productivity management by target(s). Effective error

management by target(s). Submission of Statistics & Reports. Effective

response and resolution of enquires. Achievement of Withdrawals Operational

objectives linked to the Service Legal Agreement and Annual Performance

Plan. Reporting of System problems. Supervise payment processes within the

unit: Thorough explanation and interpretation of GEP Law, policies, rules and

regulations. Monitor regular adherence to current processes and procedures

and put improvements in place. Assistance in removing CIVPEN warnings

before cases go to payments for finalization. Ensure safe custody of payment

cases. Ensure customer queries are resolved amicably. Ensure escalated

queries are attended to urgently. Check accuracy of manual calculations.

Identify payments that need manual intervention or re-calculation. Authorize

captured pension benefit and recover all liabilities. Report system problems

and fraudulent actions and possible risks to Managers. Supervise the effective

administration of the unit: Allocate work according to skills and competencies.

Manage staff performance. Develop, train and coach staff. Maintain discipline.

Provide monthly statistics. Ensure that subordinates are informed about

changes in work environment or management decisions.

ENQUIRIES : Mbongiseni Nkosi Tel No: (012) 399 2202 or Sisipho Manzi Tel No: (012) 319

3434

APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83

completed and duly signed) to Recruit3@gpaa.gov.za quoting the reference

number in the subject heading of the email.

NOTE : The purpose of the role is to effectively and efficiently supervise EB

Withdrawals Processes within GPAA. One permanent position for a SAO: EB

Withdrawals is currently available at the Government Pensions Administration

Agency



POST 23/56 : SENIOR ADMINISTRATION OFFICER EB SPECIAL PROJECTS REF NO:

SAO/EB-SP/2025/06-3P (X3 POSTS)

Program 2.2 Employee Benefits

Permanent

SALARY : R397 116 per annum (Level 08)

CENTRE : Pretoria Head Office

REQUIREMENTS : An appropriate and recognized three-year qualification (Degree/National

diploma/equivalent three-year qualification with at least 360 credits – NQF 6)

preferably in the Finance field with three (3) years appropriate proven

experience in Employee Benefits which should include twelve (12) months

supervisory experience OR an appropriate and recognized three-year

qualification (Degree/National diploma/equivalent three-year qualification with

at least 360 credits – NQF 6) preferably within the Finance field with five (5)

years appropriate proven experience in Employee Benefits. Computer literacy

that would include a good working knowledge of Microsoft Office products,

especially Microsoft Excel and Word, as well as CIVPEN, Workflow and Portal.

Knowledge of Employee Benefits, GEP Law. Knowledge of applicable

Legislation within GEPF. Knowledge of Civil Pension Software (CIVPEN),

Workflow and Portal. Knowledge of GEPF products and services. Knowledge

of Public Service Prescripts and Legislation. Ability to establish controls and

monitor tasks. Supervisory skills. Planning and organizing skills. Good

communication skills with the ability to communicate at all levels (verbal, written

and presentation skills). Interpersonal skills. Administration skills. Accuracy,

thoroughness and ability to detect errors. Ability to prioritize and meet

deadlines. Customer service orientation. Persuasiveness and flexibility. Ability

to work under pressure. Ethical business conduct – adhering to business

ethics. Accountability. Teamwork.

DUTIES : Supervise Employee Benefits processes within the unit: Interpretation and

application of the relevant laws, rules, regulations and policies to ensure

accurate EB processing. Sound knowledge and ability to utilize systems used

within the unit. Effective checking of cases. Effective management and record

keeping of errors in the section. Provide update on status of projects to

managers. Assistance in approving or rejecting quotes received from

members. Assistance in authorizing quotations. Assistance in keeping record

of paid cases for all the Departments. Supervise payment processes within the

unit: Thorough explanation and interpretation of GEP Law, policies, rules and

regulations. Monitor regular adherence to current processes and procedures

and put improvements in place. Assistance in removing warnings before cases

go to payments for finalization. Payments of Past Discriminatory practices.

Ensure safe custody of payment cases. Ensure customer queries are resolved

amicably. Ensure escalated queries are attended to urgently. Check accuracy

of manual calculations. Accurately identify payments that need to be done

manually / re-calculated. Authorize captured pension benefit and recover all

liabilities. Report system problems and fraudulent actions and possible risks to

Managers. Ensure that documents are correctly linked to the correct CP and

pension number. Effective processing of forms for the death benefits

payments. Supervise the effective administration of the unit: Allocate work

according to skills and competencies. Manage staff performance. Develop,

train and coach staff. Maintain discipline. Provide monthly statistics. Ensure

that subordinates are informed about changes in work environment or

management decisions.

ENQUIRIES : Mbongiseni Nkosi Tel No: (012) 399 2202 or Sisipho Manzi Tel No: (012) 319

3434

APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83

completed and duly signed) to Recruit3@gpaa.gov.za quoting the reference

number in the subject heading of the email.

NOTE : The purpose of the role is to to effectively and efficiently supervise EB

Processes within GPAA. Various permanent positions for SAO: Special

Pensions are currently available at the Government Pensions Administration

Agency


NOTE : Take note of the disclaimer mentioned on each advert. It is mandatory that applications which consist of a signed Z83 and comprehensive CV be emailed to the respective email addresses indicated on each advert. Ensure that you use the correct inbox/email. Applications send to the incorrect inbox will be deemed a regret. Ensure to sign your Z83 before you scan it. Please use your signature or valid e-signature and not your name written in block/typed print. A Z83 not signed will be deemed a regret. From 1 January 2021, a new application for employment (Z83) form will be effective and if the old Z83 is used, it will be deemed a regret. Should an individual wish to apply for a post after 1 January 2021, he/she will be required to submit the new application for employment form which can be downloaded at www.dpsa.gov.za-vacancies or http://www.gpaa.gov.za Requirements: Applications must be submitted on the new form Z83 as indicate above (signed and scanned). The relevant reference number must be quoted on all documentation and on the subject heading of the email. An application should consist of (a) a comprehensive and detailed CV (specifying all experience and duties, indicating the respective dates MM/YY as well as indicating references with full contact details) and (b) a duly completed Z83 (refer to Circular No 19 of 2022 in this regard) only. Failure to submit the above documents will result in the application not considered and deemed a regret. The candidate must agree to the following: Shortlisted candidates must avail themselves for a virtual or in-person panel interview at a date and time determined by the GPAA. Note that certain information contained in the application (CV and Z83) may be verified through the request for official documents and or other methods of verification and proof (when shortlisted). The certification of all supporting documents will be expected of the shortlisted candidates only. Applicants must note that pre-employment checks and references will be conducted once they are short-listed and the appointment is also subject to a positive outcome on these checks, which include but not limited to: security clearance, security vetting, qualification/study verification, citizenship verification, financial/asset record check, previous employment verification and criminal record. Applicants will be required to meet vetting requirements as prescribed by Minimum Information Security Standards. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Correspondence will only be conducted with the short- listed candidates. If you have not been contacted within six (6) months after the closing date of this advertisement, please accept that your application was unsuccessful. The candidate must take note of: It is the GPAA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer / promotion / appointment will promote representativeness in line with the numerical targets as contained in GPAA’s Employment Equity Plan. For applications on salary levels 11 – 15, the inclusive remuneration package consists of a basic salary, the state’s contribution to the Government Employees Pension Fund and a flexible portion in terms of applicable rules. SMS will be required to undergo a Competency Assessment as prescribed by DPSA. All candidates shortlisted for SMS positions will be required to undergo a technical exercise that intends to test the relevant technical elements of the job. One of the minimum requirements for SMS is the pre-entry certificate (submitted prior to appointment). For more details on the pre-entry course visit: https://www.thensg.gov.za/training-course/sms-pre-entry-programme/ The GPAA reserves the right to utilize practical exercises/tests/competency assessments for non-SMS positions during the recruitment process (candidates who are shortlisted will be informed accordingly) to determine the suitability of candidates for the post(s). The GPAA reserves the right to cancel the filling/not to fill a vacancy that was advertised during any stage of the recruitment process. The successful candidate will have to sign and annual performance agreement and will be required to undergo a security clearance



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