Aug 29, 2023
CALL CENTRE AGENTS (MENLYN)
Work Level Junior
Job Type Permanent
Salary Market Related
EE Position No
Location Menlyn
Reference Number CA- Menlyn
Description
1. Market products and achieve sales target (TCF)
Sell policies (in and out bound)
Apply product knowledge
Capture policy on system
Attend to client queries
Process amendments on policies
Responsible for own policy retention
2. Fit and Proper Requirements
Adhere and comply to FSB board notice in terms of FAIS
Requirements
Formal Education:
Matric
Call Centre Certificate
Technical/Legal Certification :
RE 5 (Advantage)
Registration as an Employee Representative (Advantage)
Recognised qualification as per FSB (Advantage)
Experience:
1 Years’ Experience as a call centre agent (outbound)
Insurance Industry